INTERNATIONAL PARTNERSHIP WITH HOSPITALS

MAINTAINING ICU PATIENTS RELATIONSHIP

Project leads with the Intensive Care Unit of Saint-Malo Hospital, France, and Umeå Norrlands universitet, Sweden. The aim of this project was trying to improve environmental conditions for patients in Intensive Care Units (ICU) by proposing solutions that optimize social contact and prevent sensory and emotional disorientation during and after their stay.
  • St-Malo & Umeå Hospitals
  • Intensive Care
  • St-Malo, France & Umeå, Sweden
  • Personal work
  • Service Design, Product, UX/UI

How can one treat and care for a patient in the Intensive Care Unit, without creating a persistent cognitive impairment?

CHALLENGE.
Patients treated in Intensive Care Units, across the world, enter into reanimation without previous cognitive disorders, but acquire a Long-Term Cognitive Impairment after Critical Illness, close to Alzheimer disease.
DIRECTION.
Living between Sweden and France at this time, I started to investigate into these two distinctive approaches of patient treatment. In order to have a clearly holistic approach, I decided to focus first on a deep understanding of the field issues, visiting hospitals and have several interviewing session with international practitioners.

WHY AN HOSPITALIZED PATIENT CANNOT KEEP SOCIAL CONTACT?

Field Analysis.
I met hospital practitioners, followed specialist nurses and doctors who try to restore or monitor failed or compromised vital functions. In total, I interviewed 4 experts from 3 different countries (Brazil, France, Sweden) and asked them about their feeling regarding their national expertise and specifications.
Process outcomes: NDA.
For confidentiality reason, the explanation and the use description of the following design and pictures are not disclosed.
ICU10
FIELD ANALYSIS.
I had the opportunity to visit two different hospitals, in France and in Sweden, with two different approaches of working. With regards to the problems I found, I started to think about what kind of improvement we could implement within the patients’ room, in order to increase the perceptions and acceptance of their temporary environment.
ICU_Research3
ICU13_Fotor
Outputs.
In synthetized my insights and inputs of my research into ideation clusters. It was quite a intense week between gathering ideas, leading creative workshop and writing down everything on papers. This led me towards a clearer vision of the concepts I wanted to push forward in the following steps.
ICU18
IMPACT.
The intensive care experts are optimistic concerning the service solution. The project direction is currently pushing further by French specialists.
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